Worlds Finest Premium 60% Hemp & 40% Organic Cotton Shirt | Shop Now

ALTER X COMPANY
FAQ

CONTACT

INFO@ALTERXCO.COM
WWW.ALTERXCO.COM

HOURS OF OPERATION

PURPOSE NEVER SLEEPS. 

BUT SOMETIMES WE DO. 

DROP US A LINE AND WE WILL GET BACK ASAP.

LOCATION

We are an on-line direct to customer company based in sunny So. Cal, but serving you and your purpose wherever you are.


OUR PARTNERSHIPS AND FACILITIES

ALTER X Company partnered with the only vertically integrated Global Organic Textile Standard “GOTS” and Organic Code Standard “OCS” certified chemical free clothing manufacture in North America and second in the world. With the exception of our organic yarn sourced in Shandong China, all of our manufacturing is done within a 12 mile radius all in Fair Labor and Organic Certified facilities in downtown Los Angeles.
A private label apparel manufacturer specializing in garment dye full package programs. With over 30 years of experience at manufacturing high-quality garment from start to finish. GOTS, OCS, State and Federal Compliance factory. 333 S. Mission Rd Los Angeles, CA 90033
Full-service dyeing and finishing facility specializing in regular and natural GOTS and OCS certified dyes and finishes. State and Federal Compliance factory. 4583 Firestone Blvd. South Gate, CA 90280
Over 30 years of fabric manufacturing operating experience located in downtown Los Angeles. GOTS, OCS, State and Federal Compliance factory. 2734 E 46th St, Vernon, CA 90058

RETURN POLICY

All returns will be honored within 60 days of purchase date. Items can be returned for ANY Reason. Returns are issued to the original form of payment.

SHIPPING POLICY

In the Continental United States, standard shipping rates apply.
Orders generally take 1-3 business days to process before they are shipped. And from our door to yours normally and extra 3-5 days after depending on weather and where you live.
Our shirts ship from lovely Los Angeles, California.
We only ship STANDARD MAIL to help minimize our carbon foot print and help with emotionally motivated impulse purchases. We think good things are worth the wait, especially when the good thing is better for our planet!

INTERNATIONAL SHIPPING

In the interest of minimizing our Carbon footprint, we are not offering International shipping at this time. But in the interest of keeping positive international relations, drop us a line and maybe we can work something out.

ORDER TRACKING

You will receive a shipping confirmation email with tracking number once your order is processed. This may take 24-48 hours.

PAYMENT

We accept Visa, Mastercard, Discover, and American Express as well as a number of other payment options which can be seen in your shopping cart at check out.

SALES TAX

Tax is applied to Arizona, Arkansas, California, Colorado, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming.

ABOUT THE SHIRT QUESTIONS

Our fabric is knit, dyed and sewn all in Los Angeles, California.
Our shirt is made of 60% Hemp and 40% Organic Cotton. All manufacturing from fabric to finish is GOTS or OCS certified so you can be sure your shirt is the most ethical, environmentally friendly and in our opinion most comfortable shirt you will ever wear!

ADDITIONAL QUESTIONS

For all additional questions you can email us at info@alterxco.com. We will get back to you within 24 hours! That’s a promise you can count on!