For all additional questions you can email us. We will get back to you within 24 hours! That’s a promise you can count on!
OUR PARTNERSHIPS AND FACILITIES
ALTER X Company partnered with the only vertically integrated Global Organic Textile Standard “GOTS” and Organic Code Standard “OCS” certified chemical free clothing manufacture in North America and second in the world. With the exception of our organic yarn sourced in Shandong China, all of our manufacturing is done within a 12 mile radius all in Fair Labor and Organic Certified facilities in downtown Los Angeles.
Over 30 years of fabric manufacturing operating experience located in downtown Los Angeles. GOTS, OCS, State and Federal Compliance factory. 2734 E 46th St, Vernon, CA 90058
Full-service dyeing and finishing facility specializing in regular and natural GOTS and OCS certified dyes and finishes. State and Federal Compliance factory. 4583 Firestone Blvd. South Gate, CA 90280
A private label apparel manufacturer specializing in garment dye full package programs. With over 30 years of experience at manufacturing high-quality garment from start to finish. GOTS, OCS, State and Federal Compliance factory. 333 S. Mission Rd Los Angeles, CA 90033
RETURN POLICY
All returns will be honored within 60 days of purchase date. Items can be returned for ANY Reason. Returns are issued to the original form of payment.
SHIPPING POLICY
We only ship STANDARD MAIL to help minimize our carbon foot print and help with emotionally motivated impulse purchases. We think good things are worth the wait, especially when the good thing is better for our planet!
Our shirts ship from lovely Los Angeles, California.
Orders generally take 1-3 business days to process before they are shipped. And from our door to yours normally and extra 3-5 days after depending on weather and where you live.
In the Continental United States, standard shipping rates apply.
INTERNATIONAL SHIPPING
In the interest of minimizing our Carbon footprint, we are not offering International shipping at this time. But in the interest of keeping positive international relations, drop us a line and maybe we can work something out.
ORDER TRACKING
You will receive a shipping confirmation email with tracking number once your order is processed. This may take 24-48 hours.
PAYMENT
We accept Visa, Mastercard, Discover, and American Express as well as a number of other payment options which can be seen in your shopping cart at check out.
SALES TAX
Tax is applied to Arizona, Arkansas, California, Colorado, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Tennessee, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming.
ABOUT THE SHIRT QUESTIONS
Our shirt is made of 60% Hemp and 40% Organic Cotton. All manufacturing from fabric to finish is GOTS or OCS certified so you can be sure your shirt is the most ethical, environmentally friendly and in our opinion most comfortable shirt you will ever wear!
Our fabric is knit, dyed and sewn all in Los Angeles, California.