THE X FACTOR
ALTER X Company is transforming the paradigm and psychology of apparel by reimaging how and why we do business in a way that elevates people, planet and purpose in all we do.
it’s time to
ALTER X EXCESS
In keeping with our philosophy of minimal consumption and maximum value, we produce a limited number of styles in limited release.
We will never chase the seasonal fashion calendar or try to push close out sales to clear excess inventory to make room for the “next big thing”.
Our goal is to radically change the massive over production and waste foundational to an industry that pushes unnecessary consumption for no other reason than profit and consumer enticement.
ALTER X ACCESS
True sustainability requires a relationship between company and customer that share an understanding that good things do come to those who wait.
A common practice with on-line retailers includes over-night and expedited shipping. These practices cater to and promote the must have now mindset of instant gratification. With this increase in accelerated shipments, carbon emissions invariably rise and with it an unhealthy and unsustainable company and consumer relationship. Studies have shown that a large percentage of on-line purchases are done under impulse and often coerced by well researched consumer manipulation practices. The result is a higher percentage of costly returns, unnecessary environmental harm and over-all much lower customer satisfaction.
ALTER X will provide standard shipping only.
A BETTER PLANET IS WORTH THE WAIT.
ALTER X PROFIT
As a Social Benefit Corporation, we strive to achieve the maximum good in all we do by keeping people, planet and socially minded profit in mind.
By percentage of each customer purchase, we will leverage your investment in our brand to support our partner causes, the communities they serve and better care for the environment and our labor force more than any other apparel brand.
And as a proud member of 1% FOR PLANET, we put our money where our mouth is. But why stop at 1%? Every ALTER X purchase will redirect a minimum of 10% of gross revenue (not just profit) to our Collaboration Partners to support causes that are important to all of us.
At ALTER X, Profit and Purpose peacefully co-exist.
ALTER X SERVICE
We have conducted extensive research into the area of customer service. Online apparel brands and many direct-to-consumer retailers rank consistently low.
ALTER X is restoring the value and importance of good old fashioned person to person customer service. With our 24 hour concierge service, you can reach a live person who is ready to help when you need it.
Go ahead, give us a call. With ALTER X, we are always standing by to give you the service you want, when you want it.